At PraiseBlooms, we’re committed to delivering your flowers fresh, beautiful, and on time. Please take a moment to read through our delivery policy to ensure a smooth and hassle-free experience.
Delivery Area
We currently deliver only within Auckland, New Zealand. Unfortunately, we are unable to deliver to locations outside of Auckland at this time.
Delivery Timeframes
We offer the following delivery options:
- Same-Day Delivery: Available for orders placed before 12:00 PM NZST, Monday to Saturday.
- Next-Day or Future Delivery: You can place your order at least one day in advance for delivery on your selected date.
Note: We do not offer standard deliveries on Sundays or public holidays, except for special occasions (e.g., Valentine’s Day, Mother’s Day), where extended delivery hours may apply.
Delivery Times
Our standard delivery hours are:
- Monday to Saturday: 9:00 AM – 6:00 PM
We are unable to guarantee exact delivery times but will do our best to accommodate specific delivery requests (e.g., morning or afternoon) — just leave a note at checkout!
Recipient Not Home
If the recipient is not home, our couriers will:
- Leave the flowers in a safe, shaded spot at the address,
- Or leave a calling card with instructions for pickup or redelivery, depending on the situation.
Please ensure the delivery address provided is correct and complete. We cannot take responsibility for failed deliveries due to incorrect or incomplete addresses.
Special Instructions
Have a gate code, special location request, or preferred time of day? Please include any relevant delivery instructions at checkout, and we’ll do our best to follow them.
Peak Periods
During peak periods such as Valentine’s Day, Mother’s Day, and Christmas, delivery times may vary due to high demand. We recommend ordering early to secure your preferred delivery date.
Changes & Cancellations
If you need to make changes to your delivery details or cancel an order:
- Please contact us at least 24 hours before the scheduled delivery date.
- Same-day orders cannot be canceled or changed once they’ve been dispatched.